In Search Of Excellence Review Essay Example For Students

In Search Of Excellence: Review Essay businessIn Search of Excellence: reviewIn Search of Excellence is a book dealing with many differentprinciples of economics and what makes big business excellent. Thefirst idea that Peters discusses is his chart of the McKinsey 7-SFramework. The graph is very simple but the ideas are fairly complex. Intheir research, they found that their philosophies were too hard toexplain and easily forgettable. They made this Framework to deal withstrategy, structure, style, systems, staff (people), skills, and sharedvalues (culture). This has 7 Ss (easy to remember) and a graphicalrepresentation to visualize. This shows the businessman that theintractable, irrational, intuitive, and informal organization can bemanaged. For example, anyone assuming that a new manager of a Taco Bellwill perform exactly as the old manager did is ridiculous. Theorganization of workers must adjust and adapt to the new managers wayof business. Another more main topic of the novel is the Eight Basic Principles. Their research had shown that the excellent companies had been based onthe basics. The companies had to try to keep things simple. Sometimes,to a big business, it might seem logical that business should be runmore complex the larger it is. From their research, this is usually nottrue. The first pricnciple is a bias for action. This is basicallysaying Stop talking and do something about it. When Taco Bell has arush of customers and their supplies for making food are low, they(usually) dont say You know what, I have no more cheese or Couldsomeone get me some more cheese? They take action and get the cheese,make it if necessary, and get the problem solved as quickly as possible. The second Principle they deal with is to be close to the customer. This means good service and listening to what the customer has to say. If the producer, Taco Bell, is not in touch with what the customer wantsto eat, then the business will most likely fail. Although it also refersto customer satisfaction; quality food made right and curteous service:Have a nice day and enjoy your meal! The third principle is autonomy and entrepreneurship. This is theinnovation principle. 3M is known for innovation and they welcome thechanging and rearranging of old and new products. For example, my dadtook 3Ms basic arthroscopy pump and redesigned it into an in flow-outflow cannula. This innovation on his part temporarilly set 3M back onits feet in that product line. The fourth basic principle is productivity through people. This dealswith the indivdual as the best means for efficiency improvement ratherthan capital investment. If Taco Bell could put everyone in the area ofwork they most enjoyed (drive-thru, washer,) then they could producemore food and maximize their utiles. The fifth basic principle is hands on, value driven. This is thestandard setting and enforcing values in a company. This is keeping thehead honcho in touch with the assembly line worker and projecting thecompanys original ideas, instead of an image of some suited businessmanlurking in a big, dark office. The sixth and often obvious principle is to stick to the knitting. Thebasically says that if a company is in the food business, it should notbranch off into the wood industry unless they have no where else toexpand in the industry they are already in. The seventh basic principle is a simple form, lean staff. This meansleaving few people up top to manage a company and keep th e form ofmanagement simple. The eighth and final basic principle is simultaneous loose-tightproperties. This is another value-based principle. This could bedescribed as the ability for a worker of Taco Bell to do his/her job inhis/her own way as they incorporate the companys values andphilosophies into their work. These values demonstrate that they dontjust work because they work, but rather because they just make sense. .u683f8473344359a85ddb1e13d11788df , .u683f8473344359a85ddb1e13d11788df .postImageUrl , .u683f8473344359a85ddb1e13d11788df .centered-text-area { min-height: 80px; position: relative; } .u683f8473344359a85ddb1e13d11788df , .u683f8473344359a85ddb1e13d11788df:hover , .u683f8473344359a85ddb1e13d11788df:visited , .u683f8473344359a85ddb1e13d11788df:active { border:0!important; } .u683f8473344359a85ddb1e13d11788df .clearfix:after { content: ""; display: table; clear: both; } .u683f8473344359a85ddb1e13d11788df { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u683f8473344359a85ddb1e13d11788df:active , .u683f8473344359a85ddb1e13d11788df:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u683f8473344359a85ddb1e13d11788df .centered-text-area { width: 100%; position: relative ; } .u683f8473344359a85ddb1e13d11788df .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u683f8473344359a85ddb1e13d11788df .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u683f8473344359a85ddb1e13d11788df .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u683f8473344359a85ddb1e13d11788df:hover .ctaButton { background-color: #34495E!important; } .u683f8473344359a85ddb1e13d11788df .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u683f8473344359a85ddb1e13d11788df .u683f8473344359a85ddb1e13d11788df-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u683f8473344359a85ddb1e13d11788df:after { content: ""; display: block; clear: both; } READ: To Build A Fire: Significance of Words Dying and Death EssayPeters does a great job of explaining and giving examples of these eightprinciples and shows us that we would be foolish to ignore theseprinciples. Also, we could learn a new skill from the 7 S-Framework,which is what growth is really about: the ability to learn and teach.